Privacy Policy

Last Updated: October 26, 2026

Crafto is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: This includes your name, email address, postal address, phone number, and payment details when you make a purchase or create an account.
  • Usage Data: Information about how you access and use our website, such as your IP address, browser type, device information, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our service and hold certain information to enhance your experience.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • To process and fulfill your orders and manage your account.
  • To provide and maintain our service.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • To provide customer support.
  • To monitor the usage of our service.
  • To detect, prevent, and address technical issues.
  • To send you marketing and promotional communications, where you have opted in.

3. Disclosure of Your Information

We may disclose your personal information in the following situations:

  • Service Providers: We may share your data with third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, shipping companies).
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Consent: We may disclose your personal information with your explicit consent.

4. Security of Data

The security of your data is paramount to us. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

Under Australian privacy laws, you have the right to access and correct your personal information held by us. If you wish to exercise these rights, please contact us using the details provided below.

6. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: